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Online counselling in English Switzerland & the UK

You don’t need the right words to begin. You don’t need the right words to begin.

You might know something isn’t working without knowing exactly how to explain it. Or you may understand the pattern and still find yourself living inside it.

Insight alone doesn’t always change how you feel or respond.

Part of you wants things to change. Another part holds you back.

You might feel anxious, stuck in your head, or caught in ways of coping that you can’t seem to break.

Together, we can explore what’s underneath these patterns, not just to understand them, but to create change on a deeper level.

My approach

My approach is warm, empathetic and collaborative, while also being active, experiential and focused on meaningful change. I work relationally and at depth, often moving beyond talking about a difficulty to exploring what is happening in the moment, in your emotions, protective responses, body and sometimes between us.

My work is primarily grounded in Internal Family Systems (IFS) , alongside Emotion-Focused Therapy (EFT) and attachment theory. I also draw on Pain Reprocessing Therapy (PRT) when persistent pain, including neuroplastic pain, is part of the work.

From Tech to Counselling

Portrait of Connie Wong, counsellor

MA Counselling SGfB MBACP

Before becoming a counsellor, I completed undergraduate and postgraduate degrees in Information Systems and spent over a decade working in data, insight and technology. That background shaped how I notice systems, patterns and the wider picture. Training and working as a counsellor taught me that understanding a pattern doesn’t always change it. Sometimes change comes through experiencing something differently, not simply understanding it better.

Meet Connie

You may find yourself…

Wanting support, but finding it difficult to let yourself receive it
Noticing yourself people-pleasing, even when it means losing sight of what you want or need
Holding yourself to standards you would never expect from anyone else
Appearing capable on the outside while anxiety, doubt or overwhelm sit underneath

Areas I Work With

You don’t need to fit into a category to begin. But people often come with experiences such as:

Relationships & Attachment Exploring how you connect with others, including closeness, conflict, intimacy, boundaries, and communication… Read more Show less

Exploring how you connect with others, including closeness, conflict, intimacy, boundaries, and communication. This might show up as moving towards others, pulling away, or moving between the two.

Trauma & Relational Wounds Making sense of painful or difficult early experiences that may still affect how safe, settled, or connected you feel… Read more Show less

Making sense of painful or difficult early experiences that may still affect how safe, settled, or connected you feel in yourself, your relationships, and the world. We can work gently with the impact of these experiences, at a pace that feels manageable.

Shame, Self-Worth & the Inner Critic Working with self-doubt, self-critical thoughts, perfectionism and people-pleasing, and the sense of being “not enough” or “too much”… Read more Show less

Working with self-doubt, self-critical thoughts, perfectionism and people-pleasing, and the sense of being “not enough” or “too much.” This can include trying to anticipate or manage outcomes before they happen, managing others’ feelings, avoiding conflict, and putting others’ needs before your own.

Anxiety, Stress & Emotional Overwhelm Feeling constantly “on,” easily overwhelmed, or unable to switch off, with overthinking, burnout, performance anxiety, or heightened sensitivity to emotions, other people, or your surroundings… Read more Show less

Feeling constantly “on,” easily overwhelmed, or unable to switch off, with overthinking, burnout, performance anxiety, or heightened sensitivity to emotions, other people, or your surroundings. We may also explore what keeps you tense, overwhelmed, or stuck, including procrastination, distracting behaviours, avoidance, and difficulty resting.

Identity, Belonging & Life Transitions Navigating relocation, cultural identity, living between cultures, and questions of belonging, direction, or what you want from life… Read more Show less

Sometimes belonging is more complicated than it looks.
Living across cultures, countries or identities can shape the way we experience relationships, family expectations, independence and belonging. This can also include relocation, cultural identity, living between cultures, change and uncertainty, questions of direction, meaning and purpose, or feeling unsure about what comes next. You don’t have to fit neatly into one identity before bringing it into therapy.

Emotions, Pain & the Body Exploring the relationship between emotional and physical experience, including how emotions and stress may interact… Read more Show less

Exploring the relationship between emotional and physical experience, including how emotions and stress may interact with tension, fatigue, persistent pain, and other bodily sensations.

Grief, Loss & Unprocessed Emotion Supporting different forms of grief, including bereavement, separation, estrangement, and the grief of what never was… Read more Show less

Supporting different forms of grief, including bereavement, separation, estrangement, and the grief of what never was.

Sexuality, Desire & Intimacy Exploring your relationship with sexuality, desire, closeness, and intimacy, especially where these feel confusing or pressured… Read more Show less

Exploring your relationship with sexuality, desire, closeness, and intimacy, especially where these feel confusing, pressured, difficult to talk about, or shaped by shame, silence, or expectations.

How Therapy Helps

When insight isn’t enough

Therapy can be a valuable space to feel heard, understood and supported. But it can also go beyond talking about what happened. Sometimes we can understand something very well and still find ourselves responding in the same familiar ways when we’re stressed or emotionally activated.

A lot of our patterns aren’t maintained by what we consciously believe, but by what our nervous system has learned to expect. You might know that you’re allowed to have needs, yet a part of you may still assume that expressing them will lead to rejection, pushback, criticism or withdrawal. You may then pre-emptively soften what you ask for, or not ask at all.

Insight can be an important part of change, but knowing how you would like to react doesn’t always make it easier to do so in the moment. Therapy can help create new experiences that gradually shift what your nervous system has learned to anticipate and make it easier to respond in a new way.

Creating lasting change

Over time, there can be more room to pause, notice what is happening and decide what comes next. This might mean setting a boundary, expressing a different opinion without worrying it will damage the relationship, staying with an emotion without becoming overwhelmed, or noticing an impulse without automatically following it.

Rather than being pulled so quickly into protective responses, you may begin to have more choice, greater self-trust, a stronger sense of agency and more freedom to act in line with your values.

Practical Info

  • Individual online counselling and therapy in English
  • 60-minute sessions: CHF 150
  • 90-minute sessions: CHF 220
  • Free 30-minute introductory call
  • Switzerland & UK
  • Secure video sessions

What to Expect in a Therapy Session

Therapy can involve different ways of working depending on what is happening for you. We might stay with an emotion or physical sensation, notice what happens between us, explore what is keeping you stuck, or slow things down enough to understand what you need.

Making sense of different parts of you

Different parts of you may pull in different directions. One may long for change, while another feels safer holding back. Rather than trying to overcome either, we explore what each is protecting and what it may need.

Curiosity, compassion and respect

My work is guided by curiosity, compassion and respect for your autonomy. I believe you are the expert on your own experience, even when your own knowing feels difficult to access or trust. Sometimes I may guide the process more actively, and at other times you may take the lead. The aim is to work together while respecting your own understanding of your experience.

The relationship between us

We may also pay attention to what happens between us in therapy. This can help us notice, in the moment, how you respond when you feel close, unsure, misunderstood or in conflict, and give you a chance to experience those moments in a different way.

Emotion and the body

Emotions are felt in the body as well as the mind, and can affect breathing, muscle tension, heart rate and energy. Physical sensations can sometimes reveal what you are feeling before words emerge. By attending to emotion, the body and the present moment, we can understand your experience without rushing or forcing the process.

Not sure whether we’re the right fit?

Finding a therapist who feels like a good fit matters. I offer a free 30-minute introductory call so we can talk briefly about what brings you to therapy and whether my way of working feels right for you.

Book a free intro call